Privacy
Policy

FRIENDLI DATING AND INTRODUCTION PLATFORM PRIVACY POLICY

Last updated April 21, 2026

This Privacy Notice for Friendli (“we,” “us,” or “our“), describes how and why we might access, collect, store, use, and/or share (“process“) your personal information when you use our services (“Services“), including when you:

Visit our website at https://cms.prodservers.com or any website of ours that links to this Privacy Notice

Download and use our Web application (Friendli Dating and Introduction Platform), or any other application of ours that links to this Privacy Notice

Use of Services

Friendli Dating and Introduction Platform is Free-to-Start. Users will register their name and email address, and set up a password to log-in.
Once registered, the user will receive two free Vouch Cards.
The user can serve in the role of a Wingmate and send these two vouch cards as invitations or use the vouch cards to seek candidates, friends, or companions for themselves. Additionally, as a registered member, the user can receive and view vouch invitations that are sent to them.
Once a user subscribes, the user will create a full universal account.
This account will have four entry paths: Path one is a Seeker ( The person looking for love; the core user), Path two is a Wing mate ( A mutual friend who want to bring two persons together), Path three is a Candidate (The invited person or potential date), and Path four is Friend and Companion. (A person not looking to date but looking for friendship or companionship).
The Seeker, the Wingmate, and the Friend/Companion will use an Invite Code setting to onboard potential candidates.
When two candidates accept a match, they will enter “Cupid Mode.” In Cupid Mode, the two matched candidates will fill out a full complete profile.
Pay-to-Progress: Subscriptions purchases will unlock next level interactions (chat, premium, elite, and other advanced features).
Users in the role of Seeker, Candidate, and Friend/Companion will be asked to upload three verified photos, (a headshot, one full body shot and one open shot) are required. They will have the option to make a voice introduction and have the application’s AI agent formulate an introduction summary for them. If the AI agent formulates an introduction, the user will be able to view the introduction first before it is sent out to a candidate.
The AI agent will summarize the profiles into a 30 word “why you two” intro and show to both the Seeker and Candidate. The user has the option to edit or reject the AI summary.
While in cupid mode, the user will trigger the Chat feature. Once a user accepts a match, and starts chatting with a potential match candidate, the user will not be able to chat with multiple candidates at the same time.
If a user declines a match invitation, the user will be allowed to enter “Cupid Mode” and can optionally explain why they declined the match invitation.
The user can seek on their own (self-vouch) or forward their vouch card to the Friendli Repository (a screen that contains candidates who self-vouch or declined previous vouches, but who want to remain open to other potential candidates.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us below.

Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive personal information, when necessary, with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process below.

Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources below.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information below.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information below.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe below.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights below.

How do you exercise your rights? The easiest way to exercise your rights is by visiting __________, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES
DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEE YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

usernames

phone numbers

email addresses

Personal names

passwords

contact preferences

contact or authentication data

billing addresses

debit/credit card numbers

mailing addresses

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

biometric data

data about a person’s sex life or sexual orientation

information revealing race or ethnic origin

information revealing political opinions

information revealing religious or philosophical beliefs

information revealing trade union membership

credit worthiness data

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by __________. You may find their privacy notice link(s) here: __________.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

Geolocation Information

We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our services to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Access

We may request access or permission to certain features from your mobile device, including your mobile device’s calendar, camera, contacts, microphone, reminders, SMS messages, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Data

We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.

Push Notifications

We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

To enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.

If you interact with us on a social media platform using your social media account (e.g., Facebook or X), we receive personal information about you from such platforms such as your name, email address, and gender. You may have the right to withdraw your consent to process your personal information. Learn more about withdrawing your consent. Any personal information that we collect from your social media account depends on your social media account’s privacy settings. Please note that their own use of your information is not governed by this Privacy Notice.

HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

To send administrative information to you. We may process your information by sending you details about our products and services, changes to our terms and policies, and other similar information.

To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.

To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS? “ below.

To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.

To post testimonials. We post testimonials on our Services that may contain personal information.

To administer prize draws and competitions. We may process your information to administer prize draws and competitions.

To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.

To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

Collection and Lawful Basis. Friendli collects personal information only for disclosed and legitimate purposes necessary to operate, maintain, and improve the App. For consumer health data, Friendli obtains affirmative, informed consent before collection or processing, in line with state level best practices derived from the My Health My Data Act and other privacy frameworks. All data is processed on a lawful basis, including user consent, contractual necessity, or legitimate interests consistent with reasonable expectations of users.

How We Collect Personal Info. and What We Collect.

What Personal Information We Collect and How We Collect It

In order to provide our Services, we collect information about you that, alone or in combination with other information, can be used to identify you as an individual (“personal information”). What personal information we collect and process when you use our Services depends on how and why you interact with us. Personal Information you provide when you register for an account or subscribe to any of our Services, we collect a variety of information about you, including your contact information such as your name, email address, contact number, mailing address, date of birth, dating preferences, age range etc. When you receive a “Vouch Card” you may be asked to share personal information to move forward in the matching process. When an individual identifies themselves as a seeker or references the repository independently, they willingly provide their personal information.

You may also choose to provide us with your photo(s), which may contain personal information. By providing us photo(s), you agree that we may make them available to your potential vouch candidates and users of Friendli Dating and Introduction Platform. We may also collect your name, contact information (such as your email), and a copy of your communications with us, if you contact us. If you correspond with other Friendli members through the platform, we will collect and store this information. To process subscriptions and purchases, we may require your name, address, phone number, email address, and payment information, including but not necessarily limited to credit or debit card information and associated account information. If you would like us to delete such payment information from our systems, you may contact us as described under the “ How To Contact Us” section below.

Sensitive(Personal) Information

During the registration process and while updating your profile, you may provide us with personal information that is considered “sensitive” in your jurisdiction, including but not limited to, your gender identity, sexual orientation, religious beliefs, biometric data, ethnicity and political views. This information is only used by us to provide the services to you. You may change/ update your information at any time or select the “prefer not to specify” option in response to any questions requesting such information. We do not generally collect biometric information from users. However, in certain circumstances, we may ask you to consent to our processing biometric information and identifiers to fight fraudulent accounts and other misuse of our Services, age estimation and verification purposes and profile verification purposes. See our Biometric Data Specific Notice for further details. which can be accessed here ____________________.

Surveys

We may periodically conduct voluntary member surveys. We encourage our members to participate in such surveys because they provide us with important information regarding the improvement of our Services. You may also volunteer for certain surveys that we may offer to our users, and any additional rules regarding the conduct of such surveys will be disclosed to you prior to your participation. We do not link the survey responses to any personal information, and all responses are anonymous.

Personal Information

We Automatically Collect

When you access or use our Services, we automatically collect information about how you access and use our Websites and Services. The information we collect includes your IP address, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. If you use a mobile device to access or download any of our Services, we may also collect device information (such as your mobile device ID, model and manufacturer), operating system, and version information. We use this information in the aggregate to analyze trends, administer our Services, prevent fraud, understand how users interact with our Services, and gather demographic information to tailor our visitors’ experience on our Services, show them content that we think they might be interested in, and display the content according to their preferences. We do not share this information with third parties. The technologies we use to automatically collect data from you may include Cookies & Web Tracking. We use “cookies” to keep track of some types of information while you are accessing or using our Services. Cookies are very small files placed on your computer, and they allow us to count the number of visitors to our websites and distinguish repeat visitors from new visitors. They also allow us to save user preferences and track user trends. We rely on cookies for the proper operation of our websites; therefore, if your browser is set to reject all cookies, the website will not function properly. Some cookies are automatically erased after the end of the browser session (these are “session cookies”), whereas other cookies are stored for a predetermined amount time or permanently in your browser, before they erase themselves (these are “temporary” or “permanent” cookies).While a cookie may distinguish your device, it will not name you. Almost every website uses cookie technology. You can find more details about the cookies and pixels that we use for the Websites_________ here and for the Applications_____ here. We have listed the name of each cookie, as well as the intended purpose of the cookie and other important information. What kind of cookies does Friendli use? Strictly necessary cookies. We use certain cookies to make sure that our website and our Service are easy, secure and safe to use. Without these cookies, services that you have asked for (such as a secure website and Service), would not be possible. This category of cookies includes:

Cookies that identify or authenticate our users to ensure that our Service is secure
Cookies that temporarily store certain entries
Cookies that store certain user preferences (such as language choices)

Analytics Cookies

We use analytics cookies to record usage data about our users (e.g. which users have visited which of our subpages, etc.) and to evaluate this information statistically.

How can you deactivate or erase our cookies?

You can deactivate cookies on your device via your browser settings; and you can erase any cookies already stored on your device at any time in your browser. Please note, however, that if you choose to deactivate or remove cookies, doing so may prevent certain features on our websites from working properly and therefore affect your experience on our websites. In addition, you may not be able to use all the features of our Service if you deactivate or remove cookies.

Web Beacons

“Web beacons” (also known as “clear gifs” and “pixel tags”) are small transparent graphic images that are often used in conjunction with cookies to further personalize our website for our users and to collect a limited set of information about our visitors. We may also use web beacons in email communications to understand the behavior of our customers.

Web Analytics

We collect and use statistical information about your use of our Services to make it more user-friendly, to understand our market share, to conduct other market research and to make sure that we display relevant advertisements for you. To this end, we work with various authorized service providers; and we use analytics tools in our Services.

However, these tools will not use your IP address, or (if they do), they will shorten it immediately after collection (which means that it will be less clearly be linked to your device). These tools will also generate user profiles by using analytic cookies or by evaluating log files; however, these user profiles will not be linked to your real-world information and will not name you.

Promotional e-mails

Promotional e-mail messages we send you may contain code that enables our database to track your usage of the e-mails, including whether the e-mail was opened and what links (if any) were clicked. If you would rather not receive promotional e-mails from us, please see the section below labeled “Choice/Opt-Out.”

Personal Information We Receive from Others

In addition to personal information, you provide us directly, and that we collect automatically, we also may receive personal information from:

Fraud detection and credit-reference agencies to correct our records and help prevent and detect fraud.
Sources that are available to the public, which we might combine with information that we collect from you directly; and
A family member or someone acting for you can refer friends to our Service by providing their name and email. We send a one-time email with your name inviting them to visit our site, including instructions to unsubscribe if desired. We will not keep information about your friend in our database after the email has been sent. If you refer a friend, you agree that you will not abuse this feature by entering names and addresses of those who would not be interested in Friendli’s Services.

How and Why, We Use Your Personal Information

We use information that we collect about you or that you provide to us, including any personal information, to:

Provide, improve and secure our Services. Create and manage user accounts like your “Profile”.
Display the public fields of your profile to your potential vouch candidates, including recent login date, username, photos, videos, and other profile content.
Provide customer support, troubleshoot issues, manage our Services, and respond to requests, questions, and comments.
Provide pricing, offer discounts and other promotions and process transactions.
Communicate with you about our Services, including order confirmation, refund and renewal processing, notifying of matches for our Singles Service, Service announcements and administrative messages.
Communicate with you regarding promotions, including newsletters, new product offerings, special discounts and event notifications. Our communications may include advertisements and other third-party promotional materials, campaigns and tools.
Conduct market and consumer research and trend analyses.
Enable posting on our blogs, forums, and other public communications.
Perform accounting, auditing, billing, reconciliation, and collection activities including collecting on outstanding and past due account balances.
Prevent, detect, identify, investigate, and respond to potential or actual claims, liabilities, prohibited behavior, and criminal activity.
Comply with and enforce legal requirements, agreements, and policies.
Achieve purposes for which we provide specific notice at the time of collection; and
For any other purpose with your consent.

One of the methods we use to communicate with you in connection with Friendli’s Services may be by telephone or text message (including any wireless number you may provide to us). For example, you may sign up for a text messaging service (“SMS Verification”) which enables Friendli to verify your phone number via a confirmed text message and display such verification in your public account (as a security measure for your potential partners’ benefit). If you would rather not receive telephone calls or text messages from us, you may change or delete your number from your account preferences page(s) or ask to be removed from our contact list if you receive a call or text message from us. You may also opt-out of the SMS Verification service, please send us an e-mail at any time. Please note that we or one of our service providers may contact you by telephone in connection with an outstanding and past due balance on your account. Opting out of receiving telephone calls will not opt you out of receiving calls related to an outstanding balance. In addition to the uses outlined above; by accessing or using our Services, you agree to allow us to anonymously use the information from you and your experiences to continue our research into successful relationships. This research, conducted by psychologists and behavior research scientists, may be published in academic journals. However, all your responses will be kept anonymous, and no personal information will be published.

Mobile Push Notifications

We will send you push notifications if you choose to receive them for purposes of receiving notice of potential partners for our Service, letting you know when someone has sent you a message, or for other Service-related matters. If you wish to opt-out from receiving these types of communications, you may turn them off at the device level.

If Information is Not Provided

If you do not provide us with the personal information we request, this may limit our ability to fulfil the applicable purpose of collection and the services we are able to provide you. For example, we may not be able to consider or process your payment, match you with other users or provide a particular service you have requested.

Disclosure of Your Personal Information

In general, we may disclose personal information we collect:

With current and future organizations that are part of our network of organizations for the purposes described in this Privacy Policy, including with your consent.
With affiliated and unaffiliated service providers who help us perform and deliver our Services, subject to confidentiality agreements, including customer care agents; technology assistants; service fulfillment; form processing; website management and hosting; information technology and security; email and newsletter delivery; marketing vendors; auditing; collection agencies; and credit card processing.
With third parties such as advertising partners, including direct partners and advertising networks, and corporate sponsors.
With the appropriate authorities if we believe disclosure is necessary and appropriate to prevent physical, financial, or other harm, injury, or loss, including protect against fraud or credit risk.
With legal, governmental, or judicial authorities as instructed or required by those authorities and applicable laws, or in relation to a legal activity, such as in response to a subpoena or investigation of suspected illicit or illegal activities, or where we believe in good faith that users may be engaged in illicit or illegal activities, or where we are bound by contract or law to enable a network partner to comply with applicable laws;
With necessary third parties in connection with, or during negotiations for, an acquisition, merger, asset sale, or other similar business transfer that involves all or substantially all our assets or functions where personal information is transferred or shared as part of the business assets.
With your consent or at your direction, such as when you choose to share information or publicly post content and reviews (for example, social media posts); and
With persons of your choosing and at your discretion, should the Services subscribe to allow that functionality. In addition, Friendli may disclose personal information as follows: To Your Potential Partners. As an integral part of providing the Friendli Service, we will disclose your profile information (including, but not limited to, last login date, whether you are currently online, compatibility metrics) to your potential match candidates. Photos and other profile information posted by you will be available to subscribers. We never share your contact information with your vouched candidates.
To Protect Abuse Victims. Notwithstanding any other provision of this Privacy Policy or our Terms and Conditions of Service, we reserve the right, but have no obligation, to disclose any information that you submit to the Services, if in our sole opinion, we suspect or have reason to suspect, that the information involves a party who may be the victim of abuse in any form. Abuse may include, without limitation, elder abuse, child abuse, spousal abuse, neglect, or domestic violence. Information may be disclosed to authorities that we, in our sole discretion, deem appropriate to handle such disclosure. Appropriate authorities may include, without limitation, law enforcement agencies, child protection agencies, or court officials. You hereby acknowledge and agree that we are permitted to make such disclosure.
To other Locales. We process all information, including your personal information, via our servers and networks located in the United States and Canada. Additionally, some of our service providers may be in other jurisdictions. By using our services and expressly assenting to this privacy policy, you have consented to the transfer of your personal information solely for the purpose of providing you with the services for which you have registered or to which you have subscribed. We take all reasonable steps to ensure that all overseas recipients will not hold, use or disclose your personal information inconsistently with applicable law. Third-Party Advertising We may use third-party advertising agencies or other service providers to serve ads on our website on behalf of Friendli. These companies may employ cookies or pixels to measure advertising effectiveness. Any information that these third parties collect via cookies and pixels is anonymous. Some of these third-party advertising agencies may be members of the Digital Advertising Alliance, which offers you the option to opt out of ad targeting from its member agencies by following the procedures listed______________ here or for applications, access the AppChoices website ________here. We may also share your personal information (such as your IP address, device identifier or hashed email address) with third-party advertising companies to allow these companies to deliver relevant advertising to you. We will only share your information with third parties in the ways defined in this Privacy Policy.

Age Restrictions

We only accept registrations to our Services from users who are 18 years or older (or the age of majority in applicable jurisdictions) If you believe that we may have collected any such personal information through our Services, please notify us as specified below and we will endeavor to delete that information from our systems in accordance with applicable law.

Custom Audience

We may also use advertising services provided by third-party platforms (such as social networking and other websites). For example, we may provide a hashed version of your email address or other information to help us find audiences that are likely to be interested in our Services.

Security

We store information in a combination of electronic storage facilities, paper-based files and other records. While we cannot guarantee your personal information is always completely secure, we have administrative, organizational, technical, and physical security measures in place to help protect against the loss, misuse and alteration of the information collected and processed. These measures include the use of firewalls, digital certificates, Security Socket Layer (SSL)and encryption technology during credit card transactions and administrative access to site data, as well as other proprietary security measures which are applied to all repositories and transfers of user information. “Do Not Track” Signals We do not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use or visit our websites. You may, however, disable certain tracking as discussed above (e.g., by disabling cookies). Please consult the “Help” section of your internet browser for more information. Links to or Access from Other Sites

You may be able to access your account or content of your account from third party websites, such as social networking sites (e.g., Facebook), by way of various applications. These services will authenticate your identity and provide you with the option to share certain personal information with us such as your name and email address to pre-populate our registration form. The privacy policies and practices of such sites in connection with information you disclose on such sites may differ from the practices of Friendli as set forth in this Privacy Policy. We are not responsible for the privacy policies or practices or the content of any other websites that may provide access to, or be linked to or from, our Services, including that of any social networking sites. Please be aware that, should you choose to use the Facebook or Apple login feature for your Friendli account, you should not permit other people to use your Facebook or Apple accounts or give other persons your login information for those websites. (See also Terms & Conditions, Section).

(“Exclusive Use”) Choice/Opt-Out

You may use the following options for removing your information from our e-mail database if you wish to opt out of receiving promotional emails.

Click on the “unsubscribe” link on the bottom of the e-mail.
Send mail to the following postal address letting us know which promotional e-mails you wish to opt-out of: FRIENDLI, LLC P.O. Box _____ __________________________ USA
For the Friendli Service, select our___________ Help link from your account home page and search our FAQ’s to find the answer you are looking for, or send us an e-mail __________and our Customer Care agents will be happy to assist you; or
For any Services that allow you to control which e-mails you receive, go to the Notifications page, and uncheck the undesired promotions.

Right to Access, Delete, Correct/Update Your Personal Information

Friendli provides users with the following options to access, change, correct, update or delete information previously submitted to us. Friendli requires that some personal information updates (such as date of birth changes) be processed by our customer care group for verification purposes and to protect other members. In order to make such personal information updates, please contact Customer Care at this link ______________for further assistance.

Data Access Request

If you would like to submit a request to access your personal information in accordance with applicable law, you can do so by: (i) clicking on this ______________link, signing in to your account on the linked webpage, and following the instructions to request a copy of your personal information, or (ii) filling out the online Customer Care form available at this______________ link. Please specify in your request the details you would like to know, including any specific pieces of personal information you would like to access. Please note that your right to know can be exercised without justification and free of charge. However, we may request a fee, notably when requests are unfounded, excessive or have a repetitive character. We are not required to provide access to personal information more than twice in 12 months.

Data Deletion Request

If you are an Initial member (as defined in our Terms and Conditions) and have no unused virtual goods purchases reflected in your account, you can log into your account on our website, select ___________________ and click “here” or click directly on this _____________link to delete your profile and the data contained in your profile. Please note that this deletion on your own is only possible on our website and not on our apps. If you cannot log in on to our Website, you need to submit a data deletion request using the link below. If you are a Premium or Elite member (as defined in our Terms and Conditions) or an Initial member who has unused virtual goods purchases in your account, please submit a data deletion request using the link below. To submit a data deletion request, you can fill out the online form available at this_________________ link.

Data Correction Request

All members may update or correct certain personal information directly in their account (e.g., email address, settings). Other personal information updates and corrections (e.g., date of birth) must be processed by our Customer Care team for verification purposes. In accordance with applicable law, we may not be able to update personal information if we are unsuccessful in verifying your identity or the accuracy of such information. To request a correction/update of any personal information that cannot be self-updated, please contact our Customer Care team at this________________________ link.

Verification Process

To protect your privacy, we must verify your identity to process your request for access to specific data, to correct or to delete data. To do that and if you are an Initial or Premium or Elite member, please login and send us your request through one of the contact links above. If you maintain your Friendli account with a unique Friendli email/password combination (rather than Facebook or Apple login), you may be asked to re-input your login credentials as an additional verification step. If you maintain your Friendli account through Facebook or Apple login, then you may be asked to verify your identity by providing certain information, including but not necessarily limited to: your profile ID or email address associated with your account, and your service password (that is not your personal login password), date of birth, or zip/postal code associated with your account. If you request your data through the customer care form, we will request certain account information to verify your identity that may include the following: the email address associated with your profile, your profile ID and your service password (that is not your personal login password), your date of birth, and/or your zip/postal code. Your profile ID and service password are assigned to you when you register with our Service. You can access these at any time in your online profile on our website in the section entitled “My Data & Settings” > “Manage Profile”. If you cannot provide us with such information, we will ask you to provide other account information to verify your identity. We will make good faith efforts to provide you with access to, correct, or delete your data when you request it, but there may be circumstances in which we may not provide access to, correct, or delete data as allowed by law. For example, we are not required to correct or delete personal information needed to provide a service you’ve asked us to provide, to detect fraudulent or illegal activity, for bookkeeping or tax purposes (e.g., transaction data), if your identity cannot be verified, or data that is required for legal purposes. Also, we are not required to provide access to information that contains legal privilege, if your identity cannot be verified, or where the information would compromise others’ privacy or other legitimate rights, like intellectual property rights. If we determine that your request for access, deletion, or correction should be denied or restricted for any reason, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. Authorized Agent If you wish to designate an authorized agent to make a request on your behalf, please let us know when you make your request. You can designate an authorized agent to make a request on your behalf if: (i) the authorized agent is a natural person or a registered business entity; and (ii) you sign a written declaration that you authorize the authorized agent to act on your behalf. If you use an authorized agent to submit a request to exercise your right to know or your right to request deletion, please take the following steps:

Mail your written declaration authorizing the authorized agent to act on your behalf, certified by a notary public, to this address: Friendli, LLC., P.O. Box _________________________, Attn: Data Request; and
Provide any information we request as described above and/or in our response to verify your identity. If you provide an authorized agent with power of attorney, we will respond to any request from such authorized agent without the steps above.

Additional Information

Any access, deletion or correction requests that can be processed by us will be done within 45 days of the date we receive your request unless we notify you that an extension is required. In case of an extended completion period, we will process your request within 90 days of the date of your original request. If we are unable to satisfactorily verify your identity, we will not be able to process your request. You may appeal any refusal by Friendli to act on a request under this section by responding to Friendli’s email which includes the refusal language. We will not discriminate against you for exercising your rights and choices. Some of the functionality and features on our Services, however, may change or no longer be available to you.

Retention and Storage of Your Personal Information

We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable legal obligations and based on the criteria set out in this Privacy Policy. Except for information required for accounting or record-keeping purposes, we will generally delete your personal information automatically as follows:

For Initial Memberships (as defined in the ___________Agreement) we will automatically delete your personal information after ______ of inactivity.
For Premium and Elite Memberships with unused Chat Unlock purchases, we will retain your personal information for 2 years after the Premium and Elite Membership becomes inactive (i.e., after your last login), or at the latest 4 years after the date of your last Chat Unlock purchase, whichever is earlier.
Premium and Elite Membership data will continue to be stored for the duration of the membership unless you request deletion of your profile, if there is no statutory storage obligation that applies to that information. If your data is subject to a mandatory storage period, we will ensure that this information is isolated and stored until the expiration of the mandatory retention period. Once your Premium and Elite Membership is over, your Premium and Elite Membership will be converted into an Initial Membership. In this case, the description above relating to the retention period of Basic member data will apply. Your personal information may be processed and stored outside of the jurisdiction or country in which you reside by us, an affiliate or an unaffiliated service provider for the purposes set out in this Privacy Policy and, under the laws of these other jurisdictions, in certain circumstances foreign courts, law enforcement agencies or regulatory agencies may be entitled to access your personal information. For retention of specific categories of personal information, please review our Supplemental Privacy Policy.

Additional Privacy Information for Certain Jurisdictions

Residents of certain jurisdictions have additional rights under applicable privacy laws, as described in this section. A. U.S State Privacy Laws Residents of certain U.S. states may have additional rights under applicable U.S. state privacy laws, subject to certain limitations, which may include:

Access. To confirm whether we are processing their personal information and to obtain a copy of their personal information in a portable and, to the extent technically feasible, readily usable format);
Deletion. To delete their personal information provided to or obtained by us.
Correction. The right to correct inaccuracies in their personal information, taking into account the nature and purposes of the processing of personal information.
Opt-Out. To opt out of certain types of processing, including to opt out of the “sale” of their personal information; to opt out of targeted advertising by us; and to opt out of any processing of personal information for purposes of making decisions that produce legal or similarly significant effects. For information on how to exercise your right to access, delete, correct or update your personal information, please refer to section ___________. Friendli does not sell or share personal information of its users for cross contextual behavioral advertising (as defined in the California Consumer Privacy Act) or for targeted advertising (as defined in various other U.S. state privacy laws), nor does Friendli engage in profiling in furtherance of decisions that produce legal or similarly significant effects and thus, no relevant opt out option is required or available to users. B. Additional Information for California Residents The California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), provides California residents with certain rights to know the categories of personal information we have collected, used, disclosed, sold or shared about them including the right to know where that information came from, the business or commercial purposes for the collection, the categories of third parties with and/or to whom that information was shared and/or sold, and the retention period of such information. To the extent you are a California resident, and we collect “personal information” subject to the CCPA, the following applies. This section does not address or apply to our handling of publicly available information or personal information that is otherwise exempt under the CCPA. Users who have a visual disability may be able to use a screen reader or other text-to-speech or text-to-Braille tool to review the contents of this notice.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We use certain Google Maps Platform APIs to retrieve certain information when you make location-specific requests.
To provide our Services, we collect information about you that, alone or in combination with other information, can be used to identify you as an individual (“personal information”). What personal information we collect and process when you use our Services depends on how and why you interact with us.
Personal Information You Provide.

When you register for an account or subscribe to any of our Services, we collect a variety of information about you, including your contact information such as your name, email address, contact number, mailing address, date of birth, dating preferences, age range etc. When you receive a “Vouch Card” you may be asked to share personal information to move forward in matching process. If you stand alone and vouch as a seeker or self-refer to the repository then you voluntarily disclose your personal information. You may also choose to provide us with your photo(s), which may contain personal information. By providing us with photos, you agree that we may make them available to your potential vouch candidates and users of Friendli Dating and Introduction Platform. We may also collect your name, contact information (such as your email), and a copy of your communication with us, if you contact us. If you correspond with other Friendli members through the platform, we will collect and store this information. To process subscriptions and purchases, we may require your name, address, phone number, email address, and payment information, including but not necessarily limited to credit or debit card information and associated account information. If you would like us to delete such payment information from our systems, you may contact us as described under the “ How To Contact Us” section below.

Sensitive (Personal) Information

Surveys We may periodically conduct voluntary member surveys. We encourage our members to participate in such surveys because they provide us with important information regarding the improvement of our Services. You may also volunteer for certain surveys that we may offer to our users, and any additional rules regarding the conduct of such surveys will be disclosed to you prior to your participation. We do not link the survey responses to any personal information, and all responses are anonymous.

Personal Information We Automatically Collect

When you access or use our Services, we automatically collect information about how you access and use our Websites and Services. The information we collect includes your IP address, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. If you use a mobile device to access or download any of our Services, we may also collect device information (such as your mobile device ID, model and manufacturer), operating system, and version information. We use this information in the aggregate to analyze trends, administer our Services, prevent fraud, understand how users interact with our Services, and gather demographic information to tailor our visitors’ experience on our Services, show them content that we think they might be interested in, and display the content according to their preferences. We do not share this information with third parties. The technologies we use to automatically collect data from you may include Cookies & Web Tracking. We use “cookies” to keep track of some types of information while you are accessing or using our Services. Cookies are very small files placed on your computer, and they allow us to count the number of visitors to our websites and distinguish repeat visitors from new visitors. They also allow us to save user preferences and track user trends. We rely on cookies for the proper operation of our websites; therefore, if your browser is set to reject all cookies, the website will not function properly. Some cookies are automatically erased after the end of the browser session (these are “session cookies”), whereas other cookies are stored for a predetermined amount time or permanently in your browser, before they erase themselves (these are “temporary” or “permanent” cookies).While a cookie may distinguish your device, it will not name you. Almost every website uses cookie technology. You can find more details about the cookies and pixels that we use for the Websites_________ here and for the Applications______ here. We have listed the name of each cookie, as well as the intended purpose of the cookie and other important information; and other similar information. A full list of what we use information for can be found in this section and in the previous section titled “HOW DO WE PROCESS YOU INFORMATION?” Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise. We obtain and store on your device (“cache”) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document. Google Maps Platform APIs that we use store and access cookies and other information on your devices. If you are a user currently in the European Economic Area (EU countries, Iceland, Liechtenstein, and Norway) or the United Kingdom, please look at our Cookie Notice.

Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.

Offer Wall. Our application(s) may display a third-party hosted “offer wall.” Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in our application(s) and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will be brought to an external website belonging to other people and will leave our application(s). A unique identifier, such as your user ID, will be shared with the offer wall provider to prevent fraud and properly credit your account with the relevant reward.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, “AI Products”). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of AI Products within our Services.

Our AI Products

Our AI Products are designed for the following functions:

AI applications

How We Process Your Data Using AI

All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties. This ensures high security and safeguards your personal information throughout the process, giving you peace of mind about your data’s safety.

How to Opt Out

We believe in giving you the power to decide how your data is used. To opt out, you can:

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from our market to minors.

Restriction of Minor Access Eligibility

The Friendli application (“App”) and its associated services are strictly intended for individuals who are 18 years of age or older. By creating an account or using the App, each user represents and warrants that they are at least 18 years of age and legally capable of entering into binding agreements under applicable law. Prohibition of Use by Minors Friendli does not knowingly permit or encourage minors (any person under 18 years old) to create accounts, access, or use the App in any manner. If Friendli becomes aware that an account has been created by, or on behalf of, a minor, such account shall be immediately suspended or terminated, and all associated data may be deleted in accordance with Friendli’s Data Deletion Policy and applicable law.

COPPA and Child Data Protection

Friendli complies with the Children’s Online Privacy Protection Act (COPPA) and does not knowingly collect, store, or process any personal information from individuals under the age of 13. To the extent that Friendli inadvertently receives information believed to be from a minor under 13 years of age, such information will be permanently deleted from all storage systems upon discovery. Parents or legal guardians who believe that Friendli may have collected personal data from a minor should contact the Data Protection Office at privacy@friendliapp.com to request verification and deletion. Account Verification As part of its user safety commitment, Friendli reserves the right to request documentation or age verification when suspicious or inconsistent age information is identified. Failure to verify age or deliberate misrepresentation of age constitutes a material breach of this Agreement and will result in immediate account termination. Legal Consequences Any attempt by a minor to access or use the App is unauthorized and may violate federal and state privacy and online safety laws. Friendli reserves the right to cooperate with law enforcement agencies or regulators if required to address or investigate unauthorized use of the platform by minors. User Responsibility Users are responsible for maintaining the integrity of their login credentials and preventing minor children or unauthorized individuals from accessing their accounts. Any failure to do so may result in account suspension or termination. Contact Information Questions or concerns regarding this clause may be directed to: Friendli Safety and Compliance Department Email: safety@friendliapp.com Address: [Insert Business Address

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE? ” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE? ” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at Jacquelinefitness1@gmail.com or contact us by post at:

Friendli

Rocky Mount 27804

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent from our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: __________.